Change in formula?
My family and I have used the original Coppertone Sport 50 spf for the last 11 years, and I would swear by this product! Well, we just went on a family vacation to the beach, and I bought the new Coppertone spray 4 in 1 performance 50 spf. I sprayed all 5 of us 40 min before getting to the beach. We spent an hour in the sun, then resprayed everyone again. We were there a little over 2 hours. Now me and two of my boys are fair skinned, and my husband and oldest son have olive skin tones. They have never burned before, and we all completely fried. Thankfully I got the worst of it. Coming from a family of skin cancer issues, I am super careful about sun screen, especially with my boys. I made my two youngest wear hats and a shirt, and so glad I did. It seems like the sun screen did absolutely nothing. Like just spraying water on. My oldest, who never burns, is completely burned on his back, shoulders, and face. My husband is burned on his face and shoulders, back. My two youngest are burned on their arms and faces, and for me, my shoulders, legs, and back are burned. I know they changed to product recently, but it seems like product didn’t work at all.
Answer
We're very sorry to learn about your experience with our Coppertone Sport Spray SPF 50. We'd like the opportunity to speak with you directly to learn more, and to assist you further. Please retain the product. We have reached out to you via email. If you prefer, you may contact our Consumer Care team at 1-866-288-3330. Thank you.
